Privacy Policy

Privacy Policy

Global Materials Handling Projects takes your privacy very seriously and is committed to protecting your personal information. This privacy policy sets out the way in which any personal information you provide to us is used and kept secure by Global Materials Handling Projects. It applies whenever we collect your personal data (including when you use our website or other digital platforms), so please read it carefully.

Who we are

This site,, is owned and operated by Global Materials Handling Projects Ltd. Global Materials Handling Projects Ltd. is the data controller for the purpose of the Data Protection Act 2018.

About this privacy policy

This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.

Please note that our website and other digital platforms may contain links to third party websites and digital platforms, which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website and digital platform that you visit.

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at or write to us at the following address:

Data Protection Officer, Global Materials Handling Projects Ltd, York Science Park, Innovation Way, York, Yorkshire, YO10 5DG.

What personal data we collect and why we collect it

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy. We may supplement the information that you provide with other information that we obtain from our dealings with you.

In broad terms, we use your data for the following purposes:

  1. to administer and provide products and services you request or have expressed an interest in;
  2. to enable us to administer any competitions or other offers/ promotions which you enter into;
  3. to communicate with you in the event that any products or services you have requested are unavailable;
  4. for fraud screening and prevention purposes;
  5. for record keeping purposes;
  6. to carry out market research so that we can improve the products and services we offer;
  7. to track your activity on our digital platforms;
  8. to create an individual profile for you so that we can understand and respect your preferences;
  9. to personalise and improve your experience on our digital platforms;
  10. to personalise and/ or tailor any communications that we may send you;
  11. for profiling purposes to enable us to personalise and/ or tailor any marketing communications that you may consent to receive from us.

When we provide you with products or services, we may collect and store any personal information that you provide to us.

We may, for example, keep a record of your name, address, email address and telephone number. Any personal information that you provide to us we may use to personalise and improve your experience on our digital platforms, provide products and services you request from us, and carry out profiling and market research.

When you interact with our digital platforms, we may also automatically collect the following information about your visit.

How you have reached our digital platform and the internet protocol (IP) address you have used;

Your browser type, versions and plug-ins, and your operating system;

Your journey through our digital platform, including which links you click on and any;

Searches you made, how long you stayed on a page, and other page interaction information;

What content you like or share;

Information collected in any forms you complete;

News, offers and opportunities from us (which we provide only with your consent).

This is primarily to help us better understand how people use our digital platforms to enable us to create better content and more relevant communications:

We may, from time to time, participate in Facebook’s ‘Custom Audience’ service. This service enables Global Materials Handling Projects to display to you personalised advertisements when you visit Facebook’s social media platforms. It works by converting your email address to a unique number that Facebook uses to match to unique numbers that Facebook generates from email addresses of its users. Where we use Facebook Custom Audiences, we will only include you if you have consented to receive marketing from us. If you have given us your consent, you can change your mind at any time by unsubscribing.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


What are cookies?

Cookies are small text files, which websites place on your computer when you visit a specific website. Cookies are used on websites to help visitors navigate around them effectively. They are also used to perform certain vital functions within a website. You can disable cookies through your internet browser – however this may impact on how websites work.

Cookies also provide information to website owners to analyse visitor behaviour patterns, e.g. how many visitors view a particular page.

Cookies are either:

  1. Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser. They usually store an anonymous session ID allowing you to browse a website without having to log into each page but they do not collect any personal data from your computer; or
  2. Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

Cookies can also be categorised as follows:

  1. Strictly necessary cookies: these cookies are essential to enable you to use the website effectively, such as when buying a product and/or service – and therefore cannot be turned off. These cookies do not gather information about you that could be used for marketing nor remembering where you have been on the internet;
  2. Performance cookies: these cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
  3. Functionality cookies: these cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

Our use of Cookies

When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the particular site.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We shall not associate any data gathered from our sites with any personally identifying information from any source. If we do want to collect personally identifiable information through our websites, we shall be upfront about this. We shall make it clear when we collect personal information and shall explain what we intend to do with it.

Third parties

Please note that third parties who advertise on our website (including, for example, advertising networks and providers of external services, such as web traffic analysis services_ may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. For more information, please see our privacy policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, mailing houses, fraud prevention companies, screening companies and credit risk management companies.

We may share your data with advertising networks and/ or social media platforms for the purposes of selecting and serving relevant adverts to you via those networks/ platforms, and to search engine and analytics providers.

We may share your data with third parties:

  1. if we are under a legal or regulatory duty to do so; 
  2. if it is necessary to do so to enforce our contractual rights;
  3. to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity;
  4. where such disclosure is necessary to protect the safety and/ or security of any persons; and/ or (e) otherwise as permitted under applicable law.

We shall not share your data with any third parties without prior consent – and we shall ensure that your information is appropriately protected if, after your consent, we do.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You may correct or update your personal information at any time by emailing us. Please include your name, address and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.

We shall securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to us at the registered office address. You have the right to receive a copy of the personal information that we hold about you. Please write to us at the registered office address, if you wish to exercise this right. We may charge a small fee towards the cost of administering any request you make. The current fee is £6.00.

If you have subscribed to receive marketing communications, you can unsubscribe here at any time.

Where we send your data

Visitor comments may be checked through an automated spam detection service

Additional information

How we protect your data

We take the security of your personal information seriously. When you submit your data to us, we use industry standard Secure Sockets Layer (SSL) encryption technology to guard your information. In addition, we have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.

Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.


We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you.

Changes to this privacy policy

We aim to meet high standards and so our policies and procedures are constantly under review. From time to time we may change this privacy policy. Accordingly, we recommend that you check this page periodically in order to review the latest version.

Where to make a complaint

If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the registered office address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

You can also contact the Information Commissioner’s Office using their online form.

    Whether it’s an engineering study, system modification or a major plant expansion that needs to be online fast our team will ensure that costs are controlled, deadlines are met and processes are adhered to. What’s more, by providing best practice Project Management, tailored specifically to your business needs, we provide continuous improvement and increase the overall project management maturity of your organisation.


    Innovation Centre, Innovation Way,
    YO10 5DG
    United Kingdom


    +44 (0) 1904 561506